#TADF Training Booking Terms & Conditions

Training Delivery

All training is via zoom. Please let us know if you have any specific accommodations or needs.

Training force majeure incidents

If for some reason the training must be delayed during the day e.g., because of technical issues, then we will continue and try and catch up with the time during the day. If it goes beyond the scheduled time, then you can catch up through prerecording.

Cancelled training

If the training must be cancelled for any reason by us, you will automatically be booked on to the next identical training. You may request a refund if you prefer to view a previous identical event recording.


While we don’t offer refunds for training once booked, we will use reasonable endeavours to offer you a place (if available) on a future event or a prerecording of training. The same applies if you have internet connectivity issues.

Training duration

For training offered over time e.g., the certificate in race, culture, diversity and antidiscrimination practice it must be completed within 12 months of signup. If for any reason you cannot complete the published live workshop sessions, you will be offered pre-recorded session modules as an equivalent.


Recordings are made available for convenience for 30 days after the event. If for some reason you have not been able to view the recording within 30 days, we will offer it for a further 10 days on request.

Student support

We have never had the need to ask anyone to seek further development or support rather than continue our training. If this occurs, please take this as a way of kindness and fairness to you and the group. We will refund you the course cost.


Please note all material is for individual use only. Please no sharing, appropriating or copying without permission.



*Pre-recorded trainings

Please note recordings may be of an identical equivalent event.